Terms of Service

1. Agreement

These terms are between Athletic Connect and the organization or individual using the platform. By creating an account, signing an order for the service, or using the platform, you agree to them. If you accept on behalf of an organization, you confirm you are authorized to bind it.

2. Who may use the service

Account holders must be at least 18 years old. Participants who are minors are added to the platform by their organization or by a parent or guardian, and do not hold accounts in their own right. Organizations are responsible for making sure the people they invite are entitled to the access they are given.

3. Your organization's responsibilities

• Keeping account credentials secure, and telling us promptly if they are compromised
• The accuracy of the information entered into the platform
• Having a lawful basis for the participant and family information it uploads, including any parent or guardian consent required
• Setting appropriate roles and permissions for its staff and coaches
• Its own communications with families, and the content it publishes through the platform

4. Fees and payment

Fees are set out in the order or plan you sign up for. Payments processed through the platform run through a third-party payment processor and are subject to that processor's terms. Processing fees may be passed on to families at checkout or absorbed by the organization, at the organization's election.

Registration fees, dues, refunds, and payment plans are set and administered by the organization. We provide the tools. We are not a party to the agreement between an organization and a family, and refund decisions rest with the organization.

5. Your data

Your data stays yours. The information an organization puts into the platform, including rosters, registrations, schedules, evaluations, payment records, and uploaded media, belongs to that organization. You grant us the rights necessary to host, process, transmit, back up, and display that information in order to run the service for you, and for no other purpose.

We may use aggregated and de-identified information, which cannot be tied back to any organization, family, or participant, to operate and improve the platform.

On termination, we will make your data available for export for a reasonable period, after which it may be deleted. Handling of personal information is described in our Privacy Policy.

6. Media and film

Organizations that upload photos or video are responsible for holding the consents and releases required for the people who appear in them, including minors. We store and display that media only as directed, and we do not use it for marketing without separate written permission.

7. Acceptable use

You agree not to:

• Use the platform to break the law or infringe anyone's rights
• Upload malware, or attempt to breach, probe, or disrupt the service
• Access data belonging to another organization
• Reverse engineer the platform, or resell access without our written agreement
• Harass, threaten, or endanger anyone, particularly a minor, through the platform

We may suspend access where we reasonably believe there is a security risk, a legal problem, or serious misuse, and we will tell you why.

8. Availability

We work to keep the platform available and will give advance notice of planned maintenance where we can. The service is provided as is, without warranties of any kind, express or implied, including fitness for a particular purpose. We do not warrant that the service will be uninterrupted or error free.

9. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, or for lost profits or lost data. Our total liability arising out of these terms is limited to the amounts you paid us for the service in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.

10. Indemnity

You agree to indemnify us against claims arising from your content, your use of the platform in breach of these terms, or your failure to obtain a consent you were responsible for obtaining.

11. Term and termination

Either party may terminate as set out in the applicable order, or immediately if the other party materially breaches these terms and does not fix it within thirty days of notice. Fees already incurred remain payable.

12. Changes

We may update these terms. If a change is material, we will notify account administrators before it takes effect. Continuing to use the platform after that means the updated terms apply.

13. Governing law

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules, and the state and federal courts located there have exclusive jurisdiction.

14. Contact

Questions about these terms can go to [email protected].